Privacy Policy

Jane Gilpin Gardens ABN: 66 160 445 661 is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Personal Information We Collect:
   We may collect the following types of personal information:

• Name, address, phone number, and email address

• Property details relevant to garden design services

• Payment information

• Any other information you provide to us in relation to our services
  
  

2. How We Collect Personal Information:
   We collect personal information directly from you when you:

• Contact us via phone, email, or our website

• Request a quote or book our services

• Provide feedback or complete a survey
  
  

3. Purpose of Collection
   We collect your personal information to:

• Provide garden design and related services

• Communicate with you about our services

• Process payments

• Comply with legal obligations

• Improve our services
  
  

4. Use and Disclosure
   We will only use or disclose your personal information for the purpose it was collected, or for a related purpose you would reasonably expect. We will not share your personal information with third parties except:

• With your consent

• To fulfill the purpose for which it was collected

• As required by law
  
  

5. Data Security
   We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
   
   

6. Access and Correction
   You have the right to access your personal information held by us and to request corrections.
   To do so, please contact us using the details provided below.
   
   

7. Complaints
   If you believe we have breached your privacy, please contact us. We will investigate and respond to your complaint within a reasonable timeframe.
   
   

8. Changes to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on our website.
   
   

9. Contact Us
   If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:Jane Gilpin Gardens
   PO Box 1686 Armidale NSW 2350
   email: info@janegilpingardens.com.au
   tel: 0420525490
   
   

This Privacy Policy was last updated on 01/08/2024